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Store Policy

Customer Care

We value our customer at Ashnik Creations.

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Our Mission

As a general merchandise retailer ,we strive to introduce  our authentic Nepali product all over the globe with great customer experience . 

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Our Commitment 

In fulfilling our mission , Ashnik Creations strives at all times to provide its best quality good and services in a way that respects the dignity and independence of people around.We also collaborate with Ashnik Foundation to empower education and healthcare services to children and families of underprivileged community . 

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Our Guidelines 

Our staff will act in the professional manner and be polite all times.Our goal is to listen and understand your views and suggestion and implement .We shall deal with your inquiry promptly and explain if an immediate answer is not available .

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Confidentiality

Any information gathered or held on our customers will be stored securely and will not be shared or sold to any third party.

 

Customer Feedbacks

Feedbacks are the most integral part of our services . We continue to work on our feedbacks and staisfy our client 

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Privacy & Safety

  Latest Privacy Policy  -01/05/2023

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This privacy policy describes our policies and procedures on the Ashnik Creations and describes the use and disclosure of your information when you use the service during the time of website visiting , making a purchase or sharing the folder.

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PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

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We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. 

  2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

  1. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  1. Communicate with you;

  2. Screen our orders for potential risk or fraud; and

  3. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

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ORDER INFORMATION

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number

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SHARING YOUR PERSONAL INFORMATION

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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​DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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MINORS

The Site is not intended for individuals under the age of 18 years old 

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CHANGES/UPDATES

We may update this privacy policy from time to time in order to reflect the changes to our practices or for other operational, legal or regulatory reasons.

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CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ashnikcreationsllc@gmail.com. 

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Payment Methods

Payment Methods

- Credit / Debit Cards 
- PAYPAL
- Offline Payments

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